Vocalcom was founded on the principle of simple design, providing solutions that are easy for agents and customers to use. Vocalcom’s software is now built all over the world, by a growing group of talented people who love what they do. We have held on to the spirit with which we began: Listen to customers, act with integrity, be genuine, and keep it simple. PCI DSS compliance is a requirement for contact centers which needs to be taken seriously. By setting high standards for security, contact centers may enhance their reputation with payment providers, protect their businesses from future fraud, and maintain the loyalty and trust of their customers.